When should you check system logs?

Study for the SailPoint Identity Security Cloud (ISC) Engineer Test. Learn with flashcards and multiple choice questions, each explained in detail. Prepare thoroughly and ace your exam confidently!

Checking system logs is particularly crucial when experiencing connectivity issues. This is because logs contain valuable information that can help diagnose and troubleshoot problems within the system. Connectivity issues could stem from a variety of factors, including network problems, configuration errors, or service disruptions. By reviewing system logs, you can gain insights into error messages, failed attempts, or other anomalies that occurred at the time the connectivity problems were experienced. This diagnostic approach enables more efficient identification of the root cause, ultimately leading to a quicker resolution.

While routine updates and audits may also warrant a review of system logs, these scenarios do not emphasize the immediate need to troubleshoot as connectivity issues do. Additionally, successful user access events do not typically necessitate a logs check unless specific security concerns are present. Therefore, focusing on system logs during connectivity issues ensures proactive management and maintenance of the identity security system.

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