What is the result of a provisioning request if an update operation is necessary?

In the context of provisioning requests within the SailPoint Identity Security Cloud, when an update operation is necessary, the system intelligently processes this by performing an update on the existing account instead of creating a new one. This approach is designed to ensure consistency and integrity in identity management.

Provisioning involves the creation, modification, or deletion of user accounts and permissions based on defined policies and business rules. When a request is made that identifies the need for an update—such as changing an attribute of an already existing account—the system recognizes that the existing account is already provisioned and up-to-date synchronization is required. Thus, rather than attempting to create a duplicate account, which would complicate identity management and potentially lead to conflicts or errors, the system executes the necessary update to the existing account.

This process supports a streamlined and efficient provisioning system that maximizes the use of existing identity data while minimizing redundancy and maintaining accurate records. It is a key feature of intelligent provisioning systems that prioritize operational efficiency and user account management.