What is an invalid statement regarding escalation configurations for overdue certifications?

The assertion that escalations are automatically handled without configuration is invalid because, in SailPoint Identity Security Cloud, escalations typically require thoughtful configuration to ensure they operate as intended. Effective management of escalations relies on customizing the settings according to organizational needs, which includes defining rules for when and how escalations should occur.

While some escalation processes may have default behaviors built into the system, the ability to tailor these processes is essential for addressing specific business requirements or compliance standards. This customization ensures that notifications and further actions are aligned with the organization's policies, making manual interaction or configuration often necessary to achieve desired outcomes.

On the other hand, the other statements reflect situations that could occur: certain organizations may choose to handle escalations manually, there are scenarios where escalations may not be set up at all, and notifying IT every time can be part of a structured escalation plan depending on how an organization wants to approach oversight and compliance.